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 Thorpe-le-Soken Surgery
 

High Street

Thorpe-le-Soken

Essex

CO16 0EA

 

Branch surgery at Kirby Cross             

 

Tel: 01255 861850      

Email: thorpelesoken.surgery@nhs.net

 

sepia image front of surgery

Dr Carla Mahmoud

 &

Dr Mathew Kattukaran

ARE YOU SIGNED UP FOR TEXT MESSAGES? Let the receptionist know about your preferences

Repeat Prescriptions

 

Requests for repeat prescriptions can be made in writing, in person, by telephone and on-line.

 

We prefer that you either use our secure on line ordering or use your repeat slip to order your prescription.  We recognise that in today's world, a lot of transactions take place using the telephone, so, unlike a lot of surgeries, we will take prescription requests over the telephone.  However, you must know exactly what drugs you wish to order, we cannot accept 'all my drugs'!  The reason we prefer the repeat slip or on line is that it is in writing and there is less room for errors.  It is worth remembering that first thing in the mornings the telephone line is particular busy, especially on a Monday, so if a telephone request is being made you may find it easier to ring later in the day.

 

Medicines will be available for collection after 48 hours. If you are a dispensing patient you will collect the medication from the surgery. We offer a delivery service for those dispensing patients who find it difficult to get to the surgery. Deliveries are made on a Thursday and you must be in to receive the prescription.  We are unable to give a time.   Please speak to the receptionist at the time you make your repeat prescription request if you wish to take advantage of this service.

 

If you are a non-dispensing patient, please ensure you let us know your choice of chemist so that we can send your prescription electronically. 

 

 

 

Online Repeat Prescriptions

 

Thank you for using the Thorpe-le-Soken Surgery online repeat prescription. We use a secure and confidential online repeat prescription facility called Patient Access which links directly to the Surgery computer system via the Internet.

 

Once you have made your online repeat prescription request, to be sure that your repeat prescription is ready to collect, please leave 2 working days before collecting the medicine.

 

Important: If you wish to change where you usually collect your prescriptions from, you must indicate clearly when you make your request where you would like to collect the prescription. There is a comments space for adding this information when you make the request online.

 

Registered Users

 

Click on the button to the side to open the Patient Access page and book your repeat prescription.

 

New Users

 

To use the online repeat prescription system you will first need login details. Either visit the surgery and ask the receptionist for a 'Patinet Access Registration Letter', or Click Here to request one online.

 

For security reasons we can not send you your login details over the internet or by email, but if you request them online we will post them to your registered address. Please make sure your address registered with the surgery is correct before requesting login details online.

 

Once you have your Patient Access Registration Letter, then you will need to Register with Patient Access with the details given to you by the Surgery.


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